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Support & Assistance

Travel Insurance Assistance

Peace of mind, properly considered.

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About this service

Choosing travel insurance can feel confusing. We can help you understand the kinds of cover to look for given your trip, and point you towards suitable options from insurers. ZWAY Travel does not underwrite insurance — policies are issued by the insurer on its own terms.

  • Clear questions to ask

    What to check in the policy wording before you buy.

  • Matched to your trip

    Destination, dates, activities and travellers considered.

  • Joined up with planning

    Insurance considered alongside your bookings.

  • No pressure

    You choose the cover; we help you understand the options.

What we can help with

How we can help

  • Understanding types of cover
  • Trip planning and cancellation considerations
  • Cover for adventure or special activities
  • Family and group travel

Make an enquiry

Request Travel Insurance Assistance

Tell us a little about your plans. A travel specialist will come back to you — usually by your preferred contact method.

Prefer WhatsApp? Message us Contact page

Good to know

Frequently asked questions

Do you sell insurance?

ZWAY Travel does not underwrite insurance. We assist with understanding options; any policy is issued and administered by the insurer.

Should I send medical details here?

Please do not include medical or other sensitive personal information in the website form. We will advise how to share information securely if needed.

Please note. ZWAY Travel does not underwrite insurance. Any policy is issued by the relevant insurer on its own terms; we help you compare options and understand what to ask. Please read the policy wording before you buy.

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