How booking works
- You send an enquiry — this is a request, not a booking.
- We prepare a proposal and confirm availability and pricing with the relevant providers.
- You review and refine the proposal.
- When you approve, we confirm the services in writing and explain the payment schedule.
Changes
Changes after confirmation are subject to the terms of the relevant providers and may involve fees. We will tell you what applies before you decide.
Cancellations
Cancellation terms vary by provider, service and date. The cancellation terms for your arrangements will be set out in your written proposal. [Standard cancellation terms to be confirmed by ZWAY Travel.]
Please read before you book
Always read the terms in your proposal carefully. If you have a question, we are happy to explain.
Last updated 17 October 2026.

